Conflict Management for Professionals

Conflict at work can drain your energy! Learning how to resolve conflict at work, whether it is with a coworker, a manager or a customer, is certainly a challenge.

This course teaches you how to resolve conflict without confrontation, using The Working Circle, an 8-step decision-making process. You learn a language and a process that will help you resolve issues with anyone at work. Proving who is right no longer becomes an issue. Working towards a comprehensive solution is the focus.

You will become a professional who can be assertive and react to situations with more assurance and confidence.

This class can be held online for you and your team.